Twisthink, the Holland based innovation firm, has experienced steady growth for nearly two decades.  We are at a point where our team of 37 designers and technologists needs a dedicated Design Manager. 

Twisthink is founded on the belief in, and power of, a great team. Twisthink needs an individual with a unique set of talents to fill the role of Industrial Design/ UI/UX Manager.

• An energized and educated, discerning and disciplined design visionary who is able to inspire teams
• Able to thrive in a fast paced, high performance collaborative environment
• Able to effectively report up, down and across our and our client’s organizations.

Twisthink solves complex problems for a diverse range of public and private Companies in a broad spectrum of markets. Much of our work is very sophisticated from a technology and mechanical standpoint. All of our work focuses on understanding users’ needs and imagining, creating, developing and delivering beautiful  and functional solutions that help our clients compete and grow.

As the Design Manager, you will help lead the company to the next level of design excellence and industry prominence. You will have the vision, resolve and drive necessary to lead perpetual growth of the Design Team, both creatively and commercially. This is a critically important leadership role, with accountability for the success of the Team and its output. You will ensure design and creative deliverables are always aligned to client expectations and executed within budget and calendar. You will be working with internal and external clients, pitching designs, and understanding client needs. At times you may be required to develop long term strategic business growth strategies for our clients. At other times you will be responsible for more fast paced, tactical work.  At all times you must remain focused on business objectives both internally and externally. To succeed you will create and develop high performance working relationships with Twisthink’s internal design and the technology directors.

Design Experience: 

• Bachelor’s or master’s degree in Design from a leading college or university
• At least five years’ experience as a Design Manager in a similar organization. Consulting experience is highly advantageous
• Proven high performance reasoning, communication and collaboration skills
• Proven understanding of, and commitment to, design excellence
• Experience leadingand performing user and product research

Project Management: 

• Write business proposals (objective, scope, methodology, resources, timing, budgets, and deliverables)
• Manage expectations for project quality, timing and budgets both internally and externally
• Lead and collaborate with internal and external design, mechanical and technology design resources
• Execute closed loop selling
• Manage Twisthink project and file management / project invoicing
• Create and deliver customer presentations
• Manage frequent and fast paced customer communications (in-person, virtual, verbal and written)
• DESIGN A fundamental passion for great user experiences is required
• Overall knowledge of leading-edge design methods and tools
• Knowledge of product Development (What happens after the bulk of the upfront HCD work is complete)
• Knowledge of Human-Centered Design (discover, analyze, create, develop)
• User Experience Design: delight the end user from initial exposure to last use of a product or service
• Product Design: sketching (analog and digital), Photoshop & Illustrator, complex and beautiful form development, 3D modeling, digital rendering, & graphic
• Service design
• User interface design

Team Builder: 

• Build, manage, and expand our design team and extended enterprise to create, maintain and grow a successful team culture.
• Identify and close skill gaps that are needed for team success.

Benefits: 

• Twisthink is built on the immersive experience in a culture of innovation and teamwork. Our approach to work is rooted in a great team with a love for challenging work. We strive to be approachable, courageous, agile, excellent and humble—applying our collective skills in design technology and strategy to solve a wide range of problems in a variety of markets.
• We offer a competitive wage package, health club membership, ongoing education reimbursement, top-notch health insurance, biannual performance bonus payouts in an inspiring, health-centric work environment—all intended to help you (and us) reach peak potential.
• You won’t see any cubicles in our space—we believe doors and borders do more harm than good. Our collaborative workspace is designed to encourage curiosity, imagination, and creativity—the sequential – essential ingredients of innovation.
• At Twisthink we work very hard, spend a lot of time together as a team, and are committed to making that experience as enjoyable and fruitful as possible for you, our organization, and our clients.
• Twisthink believes in work-life balance. You will get to enjoy flexible work hours and summer hours to enjoy the inherent attributes of life along the shores of Lake Michigan.

Apply:  

If you are ecstatic about the idea of joining Team Twisthink, please send your resume to careers@twisthink.com. 

 Twisthink ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

Twisthink is looking for someone to bring fresh eyes and a creative mind to the team. At Twisthink, we look for individuals who are passionate about technology, business, and design. No two days are the same, so it’s important to be resourceful and driven to learn daily. If you are looking for a flexible work environment with a collaborative team, this role may be a great fir for you!

As an IT Specialist you will be the main IT go-to person. We are looking for someone who will advise us on necessary updates and transitions as our company grows, daily IT server needs, and help improve our business through project management tools.

 Requirements: 

• Maintain Twisthink Server/Systems (Local Drives, VPN, Sharefile, Sharepoint, 3CX Phones)
• Internet services
• Microsoft apps
• Cyber security
• Knowledge of programming fundamentals
• Daily PC IT issue resolution (connectivity, crashes, drivers, etc.)
• Dev Ops – Gitlab, Azure, Jira, Slack, Teams
• Continuous integration and development of dev ops 
• Architecture/Strategy
• PM Tools (TBOT) – Project Plans/Tracking, Team loading
• SQL database management
• Interfaces to our account tools (Quickbooks)
• VB coding to support TBOT maintenance/new features
• Lead/advise our server transition to cloud (Okta)

Why become a Twisthink Teammate? 

1. Ability to work on a variety of projects keeping each day new and exciting
2. Work in an inclusive, fun environment that puts a lot of emphasis on culture
3. Be included in monthly business reviews that provides transparency
4. Work hard, play hard. We spend a lot of time together as a team, and are committed to making that experience as enjoyable and fruitful as possible for you, our organization, and our clients
5. Receive a competitive package that include health club membership, ongoing education reimbursement, health insurance, and biannual performance bonuses
6. Enjoy a health-centric work environment – all intended to help you (and us) reach peak potential

Apply:  

If you are interested in joining our team, please send your resume to careers@twisthink.com.

Twisthink ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

If you bring a fresh perspective to every project and have the design skills to create products that are truly innovative, come join the Twisthink team.

Experience Requirements: 

•     8+ years of experience in the field (with an impressive portfolio of accomplishments).
•     A bachelor’s degree (or greater) in Industrial Design
•     An eye for excellence: the ability to imagine and create truly beautiful objects, user interfaces, and experiences.
•      In touch with mega and micro trends. We seek candidates that possess both an open mind and a strong point of view.
•     Mastery of sketching (analog and digital), form development, CAD modeling, rendering, and graphic skills.
•     A fluid and imaginative mindset. Fast-thinking, collaborative, and energetic with the ability to quickly jump subject, context, and altitude (forest vs. trees).
•     Fluent in relevant software, tools and materials (e.g., Adobe Suite, 3D CAD, MS Office)
•     Project management experience: planning (methods, timing, budgets, and deliverables) and execution for internal teams, clients, and suppliers.
•     Experience in physical and digital prototyping including mock-ups and models.
•     Experience (beyond design) in technology and strategy development is a significant advantage.

What We’re Looking For: 

You must be imaginative— proactively fanning the flames of innovation with an active, nimble, courageous, vivid imagination and unquenchable curiosity for original ideas to solve the ongoing challenges facing our clients.

You must be creative—with the ability to take raw ideas and quickly give them form, effectively share them and collaborate with others to enhance ideas through a variety of means possible (drawing, writing, models, video, etc.).

You must have an innovation mindset— possessing the inherent skill, discernment, and confidence to swiftly halt poor ideas and advance great ones based on insights gathered through research and your professional intuition. You know how to test, iterate, and retest to hone the solution perfectly toward the constraints of the client’s business objectives.

These are points of view and skill mastery obtained from a top-notch industrial design program, program management knowledge derived from 8+ years of industry experience, and confidence earned from proven industry success in planning, implementing, facilitating, and pitching with deep human-centered design process knowledge.

What We Offer: 

Twisthink is built on the immersive experience in a culture of innovation and teamwork. Our approach to work is rooted in a great team with a love for challenging work. We aim to be approachable, fearless and agile—applying our collective skills in design technology and strategy to solve a wide range of problems in a variety of markets.

We offer a competitive wage package, health club membership, ongoing education reimbursement, top-notch health insurance, biannual performance bonus payouts in a health-centric work environment—all intended to help you (and us) reach peak potential.

You won’t see any cubicles in our space—we believe doors and borders do more harm than good. Our workspace is designed to naturally encourage imagination, collaboration, and creativity—the essential ingredients of innovation.

At Twisthink we work very hard, spend a lot of time together as a team, and are committed to making that experience as enjoyable and fruitful as possible for you, our organization, and our clients.

Once on the Twisthink Team you will:  

Grow, as a designer, a business professional, and as a person. We encourage perpetual growth with a wide range of development activities.

Support project leaders in the design, technology, or strategy disciplines on challenging programs, small and large.

Lead your own design projects, working directly with our diverse set of client partners to create innovative experiences, services, and products.

Work on a custom-designed motorized sit-to-stand desk. Why? Because we think it’s important for our team to feel well—and valued—at work. We also think access to fresh air, natural light, a top-notch sound system, and a well-equipped kitchen are essential workspace features for people to be their best to achieve the best.

Apply:  

If you are interested in applying for the Senior Industrial Designer position, please send your resume and portfolio to careers@twisthink.com.

Twisthink ensures equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.