Chaos Engineering: A Poetic Blueprint for Design

The following is an artistic reflection on chaos, design, and the messy reality of building meaningful solutions in uncertain environments.

A Thread in the Storm 

There’s this guy named Daedalus.
You might’ve heard of him.
A tinkerer. A builder. A man who lost his son when he flew too close to the sun.
Inventor of some seriously cursed family tech. 

He’s the one who built the labyrinth.
Not just a maze, but a system designed to contain chaos.
A structure wrapped around a secret so dark, so wild,
no one who entered could ever find their way back out. 

But here’s the thing:
He didn’t have schematics.
Didn’t have a best practices doc.
Wasn’t working off a case study called “How to Contain Mythological Violence Through Spatial Design.” 

He just felt his way through it. 

Because that’s what you do when you’re staring at something
that doesn’t even have a name yet.
Something swirling, shifting, unformed.
Something that might kill you
if you don’t make it make sense. 

The Greeks had a word for this: Khaos. 

Not chaos like noise. Not chaos like dysfunction. 

Khaos. The yawning gap. The primordial swirl. The black ocean before anything had a name. Before gods. Before light. Before logic. 

They didn’t think it was bad.
They thought it was origin.
The raw, unfiltered soup everything else crawled out of. 

And that? That’s where we design from. 

So let’s talk about *Severance* for a second. There’s this moment—Mark and Helly are staring at numbers. Just endless columns of digits. And she goes, “What are we looking for?” 

Mark doesn’t hand her a definition. Or a chart. Or a flow.
He just says:
“You’ll feel a sense of dread.” 

You’ll feel it. 

That. That’s chaos engineering.
Standing in front of the unknowable and trusting your body to catch it before your brain does. 

Most people think chaos is about breaking things. Injecting failure into a system. Stress-testing the machine.
And sure, if you’re DevOps, maybe. 

But for us?
The ones building experiences, systems, flows? 

Chaos isn’t failure. It’s intuition. 

It’s sitting in the noise, the tension, the half-signals and static,
and knowing deep in your chest that something’s off. Or right. Or trying to become something. 

I remember this moment. A few years ago. A movie theater.
Meant for quiet. Escape. Popcorn. 

Then the air changed. 

Alarms. Panic. That split-second shift when a room goes from safe to maybe something very bad is happening. 

People ran. Others froze. I didn’t.
I grabbed the person I was with. Got them behind cover. Mapped exits. Watched the flow of people and started pushing them away from danger. 

I saw the system. Weak points. Potential.
I wasn’t panicking. I was locked in. 

Not because I had a plan.
Because I could feel what needed to happen next. 

That’s what no one tells you about design.
Especially when you’re working in the hard spaces.
Medical. Military. Moments where people die if you hesitate. 

You don’t get clean data.
You get noise. Friction. Broken pieces. 

And you move anyway. 

That’s what it was like designing for a combat medic who’s losing a patient but still has to record vitals.
That’s what it was like building something that gets out of the way when every second matters. 

Chaos is loud on the battlefield.
But the medic?
The medic has to go quiet. 

Our design becomes the soundtrack to their heroism. 

We helped design a product for combat medics. For battlefield trauma. For the kind of moments where one second too slow means someone doesn’t make it. 

It wasn’t made for Dribbble. Or Behance. It won’t win awards for motion design. It won’t go viral. 

But it works. And it will save lives. 

And you know this chaos, too. When the rent’s due and the account’s dry. When someone you love is sick and you’re refreshing the pharmacy page, waiting for answers that won’t come. When the pressure in your chest isn’t panic—it’s logistics. No backup. No plan. Just you. 

And still—you move. 

You grit your teeth. You let the chaos electrify you. You look around and grab whatever’s left, whatever’s real. You use your body as the last tool in the drawer. 

You sit in the mess. You stay with it. And eventually, somehow, the static starts to sound like signal. 

You begin to see the ghost of a shape. Not because anyone handed you the answer. But because you refused to walk away.

That’s every meaningful design I’ve ever touched. 

Not a clean interface. Not a perfect flow.
A rope in the dark. A grip. A maybe.
Something that pulls someone out when nothing else will. 

Design isn’t about control.
It’s not about aesthetics. Or structure.
It’s about tuning your body to a signal nobody else can hear.
Feeling dread in the numbers. The tension in the air. The hole in the story. 

It’s standing in the wreckage and not seeing a mess.
But a map. 

You move through chaos like you know its name.
Because maybe you do. 

Maybe you’ve been here before.
Maybe you remember what came after the labyrinth. 

Daedalus didn’t get a parade. He got exile.
He lost his son.
He carried that grief across the sea.
And he kept building. 

Not because he believed in some greater good.
Because that’s what builders do. 

We live with what we’ve made.
We live with what it cost.
And we learn to shape chaos into something someone else can use. A path. A tool. A way through. 

I don’t know the answer. But I know what chaos looks like, what dread can sometimes feel like. 

I know how to move through the wreckage until a pattern shows up.
I know how to sit with the noise until something starts calling itself forward. 

And maybe that’s what design is.
Not a solution. Not even a product. 

Just a whisper in the storm saying,
“Hey. There’s still a way out.” 

Maybe you’ve built a labyrinth before. 

And maybe, like Daedalus,
you don’t just survive chaos. 

You build something from it.
You shape the storm into an exit.
You leave behind a thread. 

 

Unpacking “A Thread in the Storm” 

A Thread in the Storm explores the often-overlooked reality of design and innovation: that it begins not with clarity, but with chaos. Using the myth of Daedalus and the metaphor of the labyrinth, the poem captures what it feels like to build within complexity—without a roadmap, clear data, or certainty. It draws a parallel to the challenges teams face inside organizations today, especially those building connected solutions. 

These teams often work in ambiguous conditions, with shifting goals, competing priorities, and high stakes. The poem argues that successful design in these environments isn’t about perfect processes or polished interfaces—it’s about intuition, responsiveness, and the ability to move through noise and tension to uncover what’s essential. Like Daedalus, modern builders must shape disorder into direction, using their instincts and experience to carve out tools, systems, and paths others can follow. It’s a reminder that product development isn’t clean—it’s messy, human, and deeply felt. 

If you’re feeling stuck in the mess—navigating uncertainty, complexity, or stalled momentum—Twisthink can help you find the thread. Let’s shape the chaos into something meaningful, together.