Herman Miller
A series of cloud-connected and personalized office furnishings, app, and dashboard reinvent the modern workplace.
The
Challenge
Inspired by the potential of Internet of Things (or IoT), Herman Miller–leaders in human-centered office furniture design–came to Twisthink with an idea for a “connected” chair that could provide additional tools for employers to build a unique and effective office. The concept quickly scaled to a full system of connected, customizable office furniture.
Work Summary
In the toolbox:
Stakeholder Research & Analysis
Edge Device Design & Development
Business Viability Assessment
Technical Feasibility Assessment
With the needs of real offices in focus, we asked stakeholders: Could furniture provide useful data with business value? Is it technically feasible to design + deploy furniture capable of producing this data? Who would benefit from and pay for this data?
In the end, we had a clear plan:
- Tools to optimize individual health, equipment performance, and the work environment
- Broad research into sensor technology opportunities and the best cloud solutions to capture and share data
- Edge device hardware that would work aesthetically and functionally with various furnishings
The
impact
Live OS, a new system of cloud-connected furnishings, empowers employees to personalize their workspace, while office managers can track + optimize how their office is functioning. This breakthrough signaled Herman Miller’s strategic transition from manufacturer to services provider, and they’ve now added their iconic Live Aeron chair to the system for a more intuitive, active, and healthy work experience.
Positively
quotable.
“Twisthink has the capability to keep the business drivers and strategy in context while delivering tactical engineering development.”
Get
started.
Digital transformation,
with a twist.
